Privacy Policy

When you access or use our Products and Services we automatically receive, collect, and store the following information:

• Internet protocol (IP) address used to connect your device to the Internet

• Brand, type, manufacturer, and version of the web browser, Internet service provider, device, operating system, and software application used to connect to our services

• Attributes of the device, such as device performance

• Attributes of peripheral audio devices connected to your device such as headphones or external speakers

• Session information such as:

  • Time stamps to measure the duration of the connection to or usage of our Products and Services

  • Network connection type (e.g. wifi, 3G, LTE, Bluetooth)

  • Response times you experience when using our services

  • Unique identifiers that allow us to distinguish authorized and unauthorized access to our Products and Services

  • The frequency at which different parts of our Products or Services are accessed

  • Date, time, time zone, and approximate geographical location at which our Products and Services are used

  • We also collect what websites, advertisements, and search terms referred you to our Products and Services, as well as the methods used to browse away from our websites

We refer to this automatically collected information as Device Information. This information does not directly include individual details such as your name, address, telephone number or payment information, but it may contain a reference number that is unique to you or the device that you use.

When you access or use our Products and Services we may also automatically receive, collect, and store the Usage Information listed below. The purpose of collecting this information is to enable certain product features, to troubleshoot technical issues, and/or to improve the product experience in general. Usage Information may include:

• Error codes or other processing results that may occur when data is being processed with our Product or Services

• Information about actions taken when interacting with our Products and Services

• a name or any combination of names, URL, and/or any other identifier that uniquely references an input data resource within a media library, folder, playlist, a storage device or online storage account, but only if you have granted the Product or Service access to the resource, for example by confirming an access request dialogue or by opening the file that contains the input data resource.

We may create summaries without references to individual details from Usage Information, but we do not sell or otherwise share your Usage Information with third party companies (see below). Usage Information may also contain a reference number that is unique to you or the device that you use.

We collect Device Information and Usage Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org .

• Log files track actions occurring while using our Products and Services, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, Tags, and Pixels are electronic files used to record information about how you browse our websites.

• We may automatically generate other unique identifiers instead of using web browser Cookies. Technology such as the one described in IETF RFC-4122 ( https://www.ietf.org/rfc/rfc4122.txt ) may be used for this purpose.

For our Products and Services that offer the possibility to provide communications such as comments, feedback, reviews, recommendations, reports of technical issues, or create a personal profile, we additionally collect personally identifiable information including your name, email, password, as well as the communication. We refer to this information as Account Information.

 

Additionally, when you make a purchase or attempt to make a purchase of at least one of our Products or Services, we may collect personal identifiable information including name, payment information (such as credit card numbers), purchase history, billing address, shipping address, email address, and phone number. We refer to this information as Order Information.

 

Furthermore, since electronic communication systems are mostly automated, we may receive, collect, and store any additional information that you submit to us in emails or questionnaires, or provide to us in any other way. We refer to this information as Miscellaneous Information. Miscellaneous Information is not protected beyond our data protection and retention policies outlined below. We may not be able to meaningfully interact with or react to all pieces of information sent to us, and we may disregard or remove it at any time.

When we use the term Typical Personal Information in this Privacy Policy, we are only talking about:

 

• Device Information,

• Account Information, and

• Order Information.

 

When we use the broader definition of Personal Information, we refer to:

 

• The information included in Typical Personal Information,

• Usage Information, and

• Miscellaneous Information